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REFUND AND CANCELLATION POLICY

BEHIND THE WHEEL:

Students must give our office 48 hours notice of any schedule changes or cancellations. If the cancellation or change is not done 48 hours before the appointment scheduled, a $60.00 no show fee will be charged. Our 48-HOUR RULE is Strictly Enforced!

PLEASE NOTE: We have a "NO REFUND POLICY".

CANCELLATION POLICY and NO REFUND POLICY is Subject to Change Without Notice

THE NO-SHOW FEE  Also APPLIES TO ARE AS FOLLOWS:

Student does not have their permit (Student is responsible for having their permit, instructor is not required to drive the student to where their permit is, nor wait for the student to drive anywhere else to get their permit.
Student's Permit has expired, ( it’s the students responsibility )
It’s the student’s responsibility to change the pick up address.
Student is responsible to hear the scheduled date correctly as given by receptionist.

Receptionist will repeat the schedule date. It is the student’s responsibility to verify the scheduled date.

IN THE EVENT WHEN THE OFFICE IS CLOSED:

Students may leave a message of the cancellation or change on our phone recorder. Date and time will be recorded.  If recorder shows a message was left 48hours before appointment, no charge will occur.  This recorder may be reached at (530)759-0464.  This does not apply to changing your pick up address.  The instructors have no access to computers nor recorder.

Certificate of Completion will be held until the balance of the 6 hours is paid which include any cancelations fees, reactivation fees and lost certificate fees.

Example:  Fees for lost certificates, fees for cancelations, and fees for reactivations.

It is each student's responsibility to notify his/her parents of this cancellation policy, students will be given a copy of the cancellation policy on their first drive lesson or office visit.

Certificate of Completion will be mailed to you after successfully completing your final exam. Please allow 5-7 business days.

PARENT/STUDENT SIGNATURE_________________________________________________

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